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Sunday, June 13, 2004
hello folks, well, this is my 1st blog ever!!!!!
so i want to share u guys with some feelings from my work place...
im working as technical supporter at the biggest isp (interent service provider) in Israel, NETVISION-- netvision's website .
in the image u can the building of the company....
and the stories we can get there r amazing.
note:in no way!!! im not making fun of the people who call the support center, but the stories that i can tell u, are really funny, verrry funny!!! and by making fun of that stories, we, the technical supporters, dont lose our sanity, and believe me, one can lose his mind pretty soon there....
for example, i recalled a customer that called, and i took the call, one of the things i asked customers ot do quite often is to right click with the mouse, so most of the times, that is what u do, right click with your mouse..
well, i once asked a customer to right click with his mouse on the my computer icon, so he asked me in return in what hand should i do that, in left or right hand....
well, i was shocked , speechless for few seconds, and i just wanted to tell customer, hey man, go buy lego, computers r not 4 u....
but i kept pn helping him, and after 2 hours, we solved a problem he had to connect to the net, i was happy i could help him, but my head was full of shit, i was finished, and i had 6 hours to go on the shift....
well folks, i must go now, i promise to bring more funny stories from my work, and happy to c u here more often
STORMAGE
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