Im writting in the middle of the shift, and its crazy here, people are calling and calling, and most of them are ok, but some of them dont even know where is the enter on their keyboard, so u can imagine how hard it is sometimes to support those ppl technically...
I had one customer today, he has dialup connection (the old type of connection-by phone-slow..) any way, he had 1 bombi message in the size of 8 MB in his email box , and he did not understand how is it that he has to wait so long while the message is downloaded to his machine.
Well, im sure that most of the people, understand that that the slower the connection is, the more time it will take one to download big units of information.
so u dont really think it was that easy, now dont u?
I tried to expalin him, again and again, in hebrew, in english, in turkish, nothing helped, i was not able to make him understand the reason for his "problem".
I know the problem was not my explanation, because i had 25 customers b 4 that 1 , and all of them understood me 100 %.
Eventually after 30 mins of talking the message got to his computer, and he asked me with a smile ( i heard him smiling) ," u know what?, what are the prices for fast internet connection??"
so im asking, why why why why, he understands such stupid thing after 30 mins, why?
more 2 come soon, and trust me, the stories are funny...
cya later...soon...what ever...bye bye
STORMAGE
so u dont really think it was that easy, now dont u?
I tried to expalin him, again and again, in hebrew, in english, in turkish, nothing helped, i was not able to make him understand the reason for his "problem".
I know the problem was not my explanation, because i had 25 customers b 4 that 1 , and all of them understood me 100 %.
Eventually after 30 mins of talking the message got to his computer, and he asked me with a smile ( i heard him smiling) ," u know what?, what are the prices for fast internet connection??"
so im asking, why why why why, he understands such stupid thing after 30 mins, why?
more 2 come soon, and trust me, the stories are funny...
cya later...soon...what ever...bye bye
STORMAGE